Essential things that beginners must know about MDM

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MDM will become more vital in safeguarding corporate networks while supporting fast and productive work in a post-pandemic environment when remote work has become common. Employees increasingly use personal and mobile business devices to work from home and access and interact with sensitive corporate data.

What is MDM?

Mobile Device Management (MDM) is a term that refers to the management, examination, and protection of corporate or personal mobile devices (smartphones, tablets, laptops, and Internet of Things devices) that enable to evaluate, use, and engagement with sensitive corporate data. Employees can work from any location with their mobile devices. It can, however, expose companies to data breaches, unauthorized data access issues, incidents of unauthorized data access, and increased security risks since mobile devices are more likely to be stolen, hacked, or lost.

MDM improves corporate data security by allowing MSPs (managed service providers) to control and distribute standardized security policies to devices that are party to sensitive corporate data.

What is Bring Your Own Device (BYOD)?

Bring Your Own Device is when the employees of companies use their personal mobile devices for work purposes. It is becoming more common, particularly among younger employees. BYOD saves money and exposes them to new security risks. Having MDM on their mobile devices helps employees access their corporation’s internal networks.

Features that companies must look for in MDM software.

As an MSP (managed service provider), companies should think about the following factors while choosing MDM software:

1. On-premises or cloud-based MDM

Mobile device management (MDM) can be on-premises or cloud-based. Even though the client can have a preference, companies must be aware of the different security considerations associated with both types.

2. Supported devices and features

Companies must remember that particular software is configured to support select types of devices, features, or management styles. They will need to figure out the type of controls they require and the type of policies they need to install and then cross-check against the capabilities of the MDM software.

3. The method of device enrollment

If the client permits BYOD, there are a large number of personally owned devices that are required to be managed and monitored. Therefore companies must also consider the type of enrolment if it’s zero-touch, admin, or self-enrolment.

4. Device monitoring

Specific MDM software enables companies to monitor and track devices in real-time and examine device compliance. Companies must consider how the MDM’s offerings can integrate into their existing processes.


Remote working will undoubtedly become more common in the future. Even as employees move to a hybrid working environment, the convenience, portability, and accessibility of mobile devices mean they will continue using them for professional purposes. With this in mind, MSPs (managed service providers) must be prepared to deal with enhanced MDM protocols that are efficient, effective, and straightforward. More importantly, they should be equipped to manage and monitor many remote mobile devices at any given time.

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